Salesforce Solutions for Government


Salesforce Solutions for Government

Thrive in the world’s #1 CRM platform & strive towards your mission to serve every citizen better leveraging a robust platform suited to address all your security, compliance, infrastructure, and automation needs.

CEPTES with its decade rich Salesforce platform expertise and service excellence set the path for more secure, transparent, seamless, and intuitive government processes. Our team of certified consultants across all the Salesforce platforms can help Federal agencies, State & Local agencies, and Defence agencies optimize their legacy processes, improve productivity, minimize costs, lead governance, develop a robust security environment, and meet compliance challenges. Our built solutions will help the government organizations develop their information sharing, unravel workflows, restore communications, and serve the citizens in a whole new way.

Unlock our potentials

  • We can help you elevate the citizen experience with a 360-degree view of each citizen.
  • Leveraging the power of Salesforce Community Cloud, you can build a community of your citizens to drive engagement, enable communication, offer services, and address civic problems.
  • Our offered automated workflows & processes powered by Salesforce will help you to streamline processes & enhance productivity.
  • CEPTES can be your digital transformation partner in order to help you scale up to a modernized, agile, secure, and scalable system so you can build a next-gen government agency.
  • Our offered data & file management applications for Salesforce can help you manage your data like never before at a native level with a storage cost reduction of over 85%, application enhancement, and 100% data accessibility to meet regulatory compliances and data retention policies

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Case Studies

Diverse people working in office

Merge Content Across Numerous Content Sources

Facilitate accession of the most relevant knowledge to the users without checking out your community & self-service sites.

Diverse people working in office

Create Customized Experience and Amplify Customer Satisfaction.

Give your users what they need, at their desired time and stage, in the way they want to consume it.