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Summary

The client is  a well-known public university in TX, USA which is looking to establish a central online system to engage and interact with customers. They want a self-service online community and knowledge-based solution that can help them to engage and interact with their customers more effectively. A solution that does not require much technical expertise and is capable of performing self-service. Their primary focus is on enhancing their services and reaching out to more and more customers.

 

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