Salesforce Essentials: How is it helping SMEs transform their Needs?
While most of the time large companies steal the limelight, it is small businesses that hold the economy tight. Their contribution to the nation’s GDP, exports, employment, and skill development, among others, cannot be undermined. However, faced with the current climate, small businesses are scrambling for new ways to not only stay productive but also […]
6 Ways Salesforce Service Cloud Helps You Deliver Exceptional Customer Service
Small and Medium-Sized Enterprises are steadily coming to terms with the advent of a “digital revolution” when it comes to dealing with unprecedented situations and disruptions. The only issue for SMEs might not be to retain its customers but also deliver better customer service through an intelligent and efficient customer service process. Delivering enterprise-grade customer […]
Why should SMEs opt for Salesforce?
Gone are the days of tardy pitches over innumerable inconvenient sales calls that struggle to retain information and customers, let alone bring in new leads. The world of sales needs a digital transformation into an efficient system where each cog has a purpose. Small and Medium Enterprises (SMEs) rely heavily on sales teams to pitch […]
Everything you need to know about ‘Booom’ – CEPTES’s new solution for Salesforce Essential customers
CEPTES has recently introduced a lightning-fast productivity utility called ‘Booom’ for Salesforce Essential customers. The solution will help small businesses with a Salesforce Essential license start with Sales Cloud or Service Cloud within less than 30 mins. Salesforce Essentials is helping small business owners leverage the power of Salesforce in order to transform their sales […]