Salesforce managed services

Salesforce Managed Services

Ensure your Salesforce Org evolves with your business through flexible, scalable, and economic Managed Services. Avoid the need for additional full-time hires while maximizing your investment.

Key Activities In Salesforce Managed Services

System Upgradation

As a leading Salesforce Managed Services Provider, CEPTES takes care of all your critical system administration tasks so that businesses can use their Salesforce Org seamlessly. From user management to robust security implementations and efficient data management – our certified team makes sure to optimize your whole Salesforce set-up.

Customized Development

A Salesforce Managed Services Provider excels in addressing unique business needs by creating custom objects, fields, workflows, and reports. We collaborate closely with clients to understand their challenges and develop customized Salesforce environments that align with their business goals.

Integration

Integration is a key challenge for businesses, and a Salesforce Managed Service Provider excels at meeting this need. By connecting with third-party tools like ERP, marketing automation, and customer service platforms, we streamline operations with a centralized data platform.

Data Migration:

Data migration within Salesforce is a meticulous task and a core capability of a Salesforce Managed Services Partner. We ensure your data is migrated with utmost care, maintaining its accuracy, completeness, and consistency throughout the process.

Training And Support

As an expert in Managed Services, CEPTES goes beyond traditional support and training to fully leverage Salesforce’s capabilities. By focusing on user enablement, we enhance productivity and promote widespread adoption of the platform.

Performance Optimization

Hiring a Managed Service Provider is crucial for addressing technical debts, unused functionalities and missed opportunities. By analyzing system performance, continuously monitoring, and obtaining performance metrics, we pinpoint areas for improvement and suggest best practices to implement.

Release Management

Keeping up with Salesforce’s new features and updates can be challenging. As one of the best Salesforce Managed Service Providers, we ensure you stay updated with release cycles by monitoring testing, deployment, and communication.

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What You Get with Our Salesforce Managed Services

Our tailored managed services plans for Salesforce deliver the right expertise exactly when needed, ensuring continuous improvement for your organization.

Why CEPTES?

Pocket-friendly Cost: Acquire expert-managed services at a pricing
model of your preference.
Minimized recruitment cost: Eliminate the burden of administrative tasks and streamline the process of hiring new staff.
Access to Clear and Defined SLAs: Our Service Level Agreements (SLAs) clearly outline our commitments, ensuring reliable and consistent service delivery.
Vast Industry Expertise: We have a strong, proven expertise across a diverse range of 15+ industries,solving their complex business challenges.