Salesforce Releases the Next Generation of Service Cloud Einstein
![](https://ceptes.com/wp-content/uploads/2018/07/service-cloud-Einstein-2-1.png)
Global CRM leader Salesforce has announced the next generation of their service cloud Einstein, which will combine its CRM solution with Artificial Intelligence (AI) and will offer a pack of other new features to its agents and customers. This will help companies improve their customer service through automation. Companies can now use Einstein Bots to […]