Administration and Support
Administration and Support Services:
Unlock the new Salesforce support and administrative service. CEPTES offer Support and Administrative Services, in the genre of Salesforce that provides every clientele with the access to resolve both their administrative and development issues. Our range of services enables them to manage their salesforce.org. We as well ensure authentic service with some minimum amount of risk and exceptional service to all our clients.
Our highly qualified team of Salesforce Certified Administrators can help you with the following:
- Reports and Dashboards
- Custom fields and page layouts
- Record Types and processes
- Validation Rules
- Workflow, Flows and Process Builder
- Module specific settings
- Approval processes
- Maintenance of users, profiles, roles, and security
- Communication templates
- Simple Data Imports
- Creating simple apps and custom objects
Implementing Salesforce Administration services is simply the beginning of sales enablement journey. It is also important that we ensure some timely support from experienced Salesforce administrators, who can significantly increase the user adoption and at the same time help you maximize your investments in Salesforce.com. Our Timely Support services are available in Australia, US, and Europe.
CEPTES Salesforce administration team, in fact, works closely with your business owners and subject matter experts to address all the ongoing support needs, including; Email Support, Phone Support and Escalation Support to leverage more focus on your business development. In order to leverage our customers with more ease, our escalation support is based on a ticketing service, so that at every step we are always in contact with you and comprehend your needs in a better manner.