Agentforce- Revolutionizing Customer Engagement with AI Agents
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Tailored AI Agents Aligned with
Your Business Needs
Service Agent
Provides 24/7 automated support, resolving inquiries and escalating complex cases to human agents.
Personal Shopper Agent
Acts as a virtual concierge, delivering personalized product recommendations and guiding customers through purchases.
Sales Development Representative (SDR) Agent:
Engages with leads, manages and books meetings to keep your sales pipeline moving efficiently.
Campaign Agent
Automates end-to-end marketing campaigns, optimizing them with AI to ensure personalization and maximize performance.
Sales Coach
Offers personalized coaching to help sales teams refine pitches and close deals effectively.
Why Salesforce Agentforce?
Explore the “CEPTES Effect”
Consultation
Assessing your business needs and create a tailored plan for deploying AI agents aligned with your objectives.
Implementation
Configuring Salesforce Agentforce and seamlessly integrating AI agents into your workflows to meet customer engagement goals.
Customization
Designing specialized AI agents with custom features and integrations with a no/low-code approach, enabling fast and efficient deployment.
Training and Support
Providing your team with the necessary training and resources to effectively manage, optimize, and scale AI agents for ongoing success.
What sets CEPTES apart as the go-to partner for Salesforce Agentforce?
Developing Tailored AI Use Cases
Integrating the heartbeat of Agentforce- Data Cloud
Compliance & Data Governance
Hi-Tech, Media and Utilities
Logistics and Transportation
Fintech
Retail
Get Started with Agentforce Today
Featured Resources
FAQs
What is Agentforce, and how does it benefit my business?
What types of AI agents are available with Agentforce?
Agentforce offers several specialized AI agents, including:
- Service Agent: Provides 24/7 automated support and escalates complex cases.
- SDR Agent: Engages with leads and schedules meetings to keep the sales pipeline moving.
- Sales Coach: Delivers personalized coaching for sales teams.
- Personal Shopper Agent: Offers product recommendations and assists in purchases.
- Campaign Agent: Automates and optimizes marketing campaigns with AI.
How does CEPTES ensure seamless integration of Agentforce?
What measurable results can businesses expect from implementing Agentforce?
Businesses implementing Agentforce have achieved:
- 30% faster sales cycles
- 40% increase in case deflection
- 45% boost in overall ROI
How does CEPTES ensure data security and compliance during deployment?
