CEPTES Achieves ISO 27001 Certification, Demonstrating Commitment to Information Security

We’re thrilled to announce a major milestone for CEPTES Software: achieving ISO 27001 certification! This internationally recognized standard signifies our unwavering commitment to information security, cybersecurity, and protecting the privacy of our clients and employees. What is ISO 27001 and Why Does It Matter? Think of ISO 27001 as a global stamp of approval for...

CEPTES has taken a Pledge to Bring Change in Education

Even after decades of reforms & government initiatives, a huge number of students couldn’t complete their high-school because of the lack of quality education facilities. This clearly indicates that we need a notable approach to achieve the goals of providing quality education to the children. Availing quality education is the foundation of changing the lives...

Salesforce & its Partner Ecosystem will create over $1 Trillion new Business Revenues & 4.2 Million Jobs between 2019-2024

[vc_row][vc_column][vc_column_text]As per a new IDC research, Salesforce and its partner ecosystem will generate $1.2 Trillion revenue from new businesses while generating 4.2 million new jobs worldwide between 2019 & 2024. The research also reveals that Salesforce will help its partner ecosystem thrive, which will see $5.80 in gains for every $1 Salesforce makes by 2024. ...

Salesforce has Introduced New Einstein Email Capabilities for its Marketing Cloud

Salesforce has recently introduced new email features in its Marketing Cloud in order to make email capabilities more efficient. The new Einstein Email capabilities will help new-age marketers enhance their productivity, send more personalized emails and drive more customer engagement.  Salesforce’s intelligence platform Einstein Analytics is currently helping marketers get valuable insights in order to...

Slack & Salesforce Integration: What’s New & How to Integrate?

One of the most popular communication & team collaboration applications Slack, which has 12 million daily active users, has added a few new integrations with Salesforce’s Sales Cloud & Service Cloud. The Salesforce & Slack integrations will enable both the solutions users now to communicate in real-time between Slack & Salesforce Chatter. This integration will...

Salesforce Field Service Lightning: Connect your workforce to offer intelligent customer experience anywhere

In today’s era of the connected customer, it is important to have a connected workforce in order to offer exceptional customer experience. Customer experience is one of the key differentiators between two rival brands. Along with various other aspects, field service management is an important aspect in order to drive superior customer satisfaction. Optimizing field...