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Salesforce’s Next-Gen Agentforce Platform: Revolutionizing Customer Support with “Einstein Service Agent”
The rapid advancements in customer service automation have taken a leap forward with Salesforce’s
August 20, 2024
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Salesforce Vector Database: A Quick Guide
Ever felt like your data is all over the place and wish it could
August 12, 2024
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Transforming Data Management with Salesforce Data Cloud: Connectors and Data Streams
In today’s digital era, data generation is skyrocketing. From smartphones and wearable devices to
August 6, 2024
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Salesforce Data Cloud: A Comprehensive Guide to Terms and Concepts
Salesforce Data Cloud is a powerful platform that helps businesses transform raw data into
August 5, 2024
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Einstein Service Agent: The Revolutionary AI-Powered Customer Service Champion
We’ve all been there. You’re trying to resolve a simple service or product issue
August 2, 2024
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Beyond the Numbers: The Story Behind CEPTES’ 15 Years of Excellence
This year marks a significant milestone for CEPTES – our 15th anniversary! As we
July 23, 2024
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