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5 Trends Shaping the Future of Customer Service
What do customers really want? At its core, exceptional customer service is about stepping
March 20, 2025
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Agentforce & The Future of Work: Will AI Agents Replace Customer Service Reps?
As businesses increasingly embrace digital transformation, the role of customer service is evolving at
March 19, 2025
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Salesforce Unveils Agentforce 2dx – Integrate AI agents seamlessly into business workflows
Salesforce announces Agentforce 2dx, the latest iteration of its digital labor platform designed to
March 7, 2025
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AgentExchange and Agentforce: Transforming AI-Driven Automation for Customer-Centric Businesses
In today’s fast-paced digital landscape, customer expectations are higher than ever. Businesses must provide
March 5, 2025
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Boost Sales & Pricing Accuracy with Salesforce Agentforce & CPQ Integration
The post-pandemic business landscape has reshaped how sales teams operate. Buyers are more informed
March 5, 2025
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Understanding Salesforce Data Cloud Architecture
Today, businesses are all about data. Data from different sources, the CRM, the ERP,
March 5, 2025
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