SakCare
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Customer care matters, especially when it’s about urgent issues like fraud, lost cards, or loan approval delays. We are launching SakCare, an AI-powered critical service response solution for Banking and Financial Services (BFS). Built natively on Salesforce Service Cloud and Financial Services Cloud (FSC) to seamlessly integrate existing CRM landscape.
By leveraging AI-driven intent recognition, real-time 360° visibility, intelligent routing, and automation-led workflows, SakCare enables institutions to respond swiftly and compliantly to critical service requests such as fraud reporting, lost cards, and transaction disputes, drastically reducing resolution times and improving operational efficiency.
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