Image Recognition – Salesforce AI Track Images on Social Media

Image Recognition – Salesforce AI Track Images on Social Media

The world of digitalization has made progress in various ways. Brands from quite long time could search for company mentions on social media, but they have lacked the ability to search for pictures of their logos or even products for that case in an easy way. This is where Salesforce’s latest Einstein artificial intelligence feature […]

The Changes of Winter’18 to Lightning

winter18

“Time flies when you are having fun,” – A very common saying that goes without fail in connection with Lightning Experience. Launched two short years ago, there have been several advancements and enhancements made. It also goes without saying that the Winter’18 Release, might witness some more new changes, to affect your components and Visualforce […]

A New Boost for Social Media Marketers – Salesforce Einstein Platform

There have been many aspects and capabilities of Salesforce. One such capability is bringing the Artificial Intelligence to Social Media Marketing. Along with this Salesforce has been deploying Einstein Vision within the Salesforce Marketing Cloud. Marketers are already said to use the Social Studio, to engage actively with their customers on the social media platform. […]

Seven Key Features from the Salesforce Summer ’17

Seven Key Features from the Salesforce Summer ’17

Keeping track of the new Salesforce functionality can take a lot of time and effort! We at CEPTES, regularly keep an eye out for all the new features that can indeed transform the entire Salesforce experience for all our clients. To save both the effort and the time, we have indeed compiled a list of […]

Salesforce Lightning Enterprise Apps for human

In listening to and continuously working with our customers, we are able to grow and learn more. And the concept of delivering Lightning has been one of the ultimate learning experience. Salesforce Lightning was introduced in the year 2015. When Lightning journey was introduced by Salesforce, they stepped back and began a completely new discovery […]

Salesforce Lightning for Gmail

lightning for gmail

You can now directly get visibility into your Salesforce content right where you are working, so you can effectively and efficiently manage your sales pipeline and as well close deals faster妖irectly from Gmail. The Lightning for Gmail, that is, the email integration for Gmail users, provides you with a quick view of your sales-related records […]

The Novel Trend – Salesforce Lightning for Outlook

lightning for outlook

Salesforce Lightning for Outlook and Gmail is an entirely new way to experience Salesforce. It is based on clouds. The Lightning for Outlook/Gmail allows you to create records directly in Salesforce from your inbox, for instance, new Salesforce contacts and opportunities. One of the major features of the plugin is its ability to log emails […]

What are the Key Considerations for selecting the best Salesforce Consultant?

Key Considerations for selecting the best Salesforce Consultant

Customer Relationship Management or CRM is the lifeblood of various businesses. But it is true that not every company has the expertise to manage and configure a complex Salesforce Implementation process. This is where a Salesforce consultant steps in with complete experience and know-how to pay significant dividends and help you choose the right path. […]

How to Plan and Budget your Salesforce Implementation

plan budget for salesforce implementation

The truth of business enterprise is that investing in Salesforce CRM can be categorized as one of the best decisions. Salesforce is there to create a deeper relationship with customers, which helps in the growth of business firms. The payoff, however, depends completely on the creation and execution of the Salesforce implementation as well as […]

Importance of Salesforce in Small and Medium Business

salesforce for SMB's

Yes, it is so true that speed is the essence of the business world. The statement is true for nearly every aspect of any business, but it is especially valid for the genre of technology, and the speed with which we adopt any technological innovations is critical to the business success. Around the world, various […]