Today, businesses are all about data. Data from different sources, the CRM, the ERP,

In today’s fast-paced, digital-centric environment, marketing has transcended traditional approaches to become a highly

The boardroom was silent. The CEO leaned back in his chair, gazing at the

As a consumer or even as a prospect, I love it when businesses personalize

The Evolution of Customer Engagement Customer expectations have evolved dramatically. In today’s hyper-connected world,

As Salesforce announced the general availability of Agentforce, we are now officially living in the