Salesforce CRM for Logistics and Transportation

Optimize Operations. Automate Workflows. Deliver Seamlessly.

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Driving Perfect Deliveries, One Data-Driven Mile at a Time

Salesforce CRM for Logistics and Transportation empowers companies to streamline operations, improve supply chain visibility, and enhance customer experiences. Using AI in logistics and transportation , real-time tracking, and predictive analytics, logistics providers can optimize route planning, monitor fleet performance, and manage inventory efficiently. By unifying data from multiple sources, logistics companies can have a 360-degree view of operations and enabling data-driven decisions for accurate demand forecasting and capacity planning with Salesforce.

Salesforce Data and AI Innovations for Retail:

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Boost in sales revenue
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Faster decision-making
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Improvement in customer retention

Business Transformation & Automation

As technology continues to advance and evolve, automating various processes and business models is essential. In order to achieve this, Hi-Tech companies should implement an integrated digital platform like Salesforce.

Salesforce Cloud solutions will enable Hi-Tech service providers to quickly improve and advance processes such as lead assignment, pipeline forecasting, quoting, contract generation, invoicing, etc.

Solutions and Offerings- Salesforce for Transportation & Logistics

Salesforce for Supply Chain Optimization
  • Improve visibility and tracking across the entire supply chain.
  • Automate order processing, delivery updates, and inventory management.
  • Optimize warehouse operations and monitor stock levels in real-time.
  • Leverage predictive maintenance to keep fleets running efficiently.
  • Automate route planning for timely deliveries and reduced operational costs.
  • Ensure regulatory compliance with digital recordkeeping and fleet tracking tools.
  • Deliver personalized customer experiences using Salesforce Service Cloud.
  • Provide real-time updates and proactive communication with automated notifications.
  • Implement Agentforce for quick, round-the-clock customer assistance.
  • Leverage Data Cloud to transform operational data into actionable insights.
  • Forecast demand accurately to improve capacity planning.
  • Track KPIs through dynamic dashboards to monitor real-time performance.
  • Integrate Salesforce seamlessly with third-party logistics (3PL) providers, ERP systems, and transportation management systems.
  • CEPTES ensures smooth data flow across systems, helping businesses centralize and control their operations from a single platform.

Enhancing Efficiency Across Borders with Data and AI in Logistics and Supply Chain

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Reduction in delivery lead times

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Improvement in operational efficiency

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Elevated customer satisfaction

Why Choose CEPTES for Your Logistics Needs?

Summit Partner Expertise
Leverage CEPTES’ 15+ Salesforce experience to align your processes with best practices.
Tailored implementations to address industry-specific needs like fleet management, warehousing, and delivery scheduling.
From integration to ongoing support, CEPTES covers all your Salesforce requirements.
Trusted by top companies worldwide, including those in transportation, logistics, and supply chain industries.
CEPTES supports secure integrations and data management to protect your business and maintain regulatory standards like GDPR, India Privacy Law etc.

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Let CEPTES Help You Succeed with Salesforce

Get a free consultation with our logistics and Salesforce experts today.