Salesforce Marketing Cloud

Automate, Unify & Streamline Your Marketing Channels for enhanced customer engagement & conversion.

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Unlock Multi-Channel Marketing Excellence

Our Salesforce Marketing Cloud (SFMC) services empower your business to create seamless, highly targeted and personalized marketing experiences across email, social media, mobile, and web. Imagine sending a perfectly tailored message to each customer, precisely when they need it, on their preferred channel. Transform this vision into reality with Salesforce Marketing Cloud (SFMC) implementation.

Be on Top of Your Marketing Game

Create, manage, and optimize your marketing efforts efficiently with Studios & Builders.

Marketing Cloud Studios

Email Studio
Design, preview, test, and send personalized emails effortlessly.
Create, send, and track SMS, push notifications, and in-app messages.
(Retiring Nov 2024) Manage social media posts with real-time engagement and analytics.
Sync online ads with CRM data and reach new prospects with lookalike audiences.
Manage web content like landing pages and forms to personalize user experiences.
Automate marketing and data activities, integrating seamlessly with Journey Builder for multi-step workflows.

Marketing Cloud Builders

Journey Builder
Visually map and automate customer journeys across marketing touchpoints.
Manage and segment contact data with demographic and behavioral insights
Create dynamic emails and landing page templates with reusable content blocks.
Customize your Marketing Cloud account’s appearance with your company’s branding.
Gain insights from built-in reports on campaigns, contact behavior, and more.
Simplify campaign and journey reporting with pre-built dashboards in Datorama.

Key Benefits of Salesforce Marketing Cloud:

Marketing Cloud Studios manage content and specific marketing channels whereas Builders take care of the data & campaign automation. Optimize customer engagement, and drive higher revenue by centralizing your marketing efforts.
Industries We Serve
As a company committed to excellence, we offer solutions that meet your unique & evolving business needs.

Manufacturing

Finance

Healthcare

Retail

Hi-tech

Real Estate

Partner with CEPTES - Our Offerings

As a company committed to excellence, we offer solutions that meet your unique & evolving business needs.

Personalized Customer Journeys

With visual campaign mapping, automation tools, multi-channel engagement, dynamic content personalization, real-time analytics & data integration - we help you create and manage highly targeted campaigns.

Data-Driven Marketing Strategy

We help you enable precise audience segmentation based on detailed demographic and behavioral data, understand and analyze customer behavior and tailor content aligned with customer preferences and actions.

Migration and Integration

With clear migration goals, data cleansing, technology selection, and thorough documentation - we ensure a smooth transition to Salesforce Marketing Cloud without any loss of critical information.

Omnichannel Marketing

Our expertise ensures that your marketing efforts are cohesive and consistent across SMS, email, social media, and advertising channels - ensuring a unified brand presence.

AI-Powered Insights and Optimization

Boost your marketing effectiveness using Salesforce Einstein’s AI-driven capabilities. Integrate Einstein into a unified platform offering predictive analytics, content recommendations, journey optimization, data integration and real-time insights.

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