Salesforce, the #1 CRM provider in the world has been positioned as a leader in Gartner’s 2020 Magic Quadrant for multichannel marketing hubs for its Marketing Cloud.
Marketing Cloud has been helping enterprises communicate with their customers with the right message in the right tone at the right time. Enterprises are being able to create seamless experiences across every customer touchpoint with integrated marketing tools offered by Salesforce Marketing Cloud.
Talking on the news, Adam Blitzer the EVP & GM, Marketing Cloud told “Salesforce Marketing Cloud allows marketers to know their customers, personalize every interaction in real-time, engage with them across all marketing channels, as well as commerce, service, and sales, and then analyze performance to optimize for success.”
Marketing Cloud with Customer 360 helps marketers connect customer data from multiple sources, personalize the message leveraging data and intelligence, drive higher engagement across the customer journey with real-time marketing campaigns, and analyze the impact. Some of the best capabilities of Marketing Cloud are customer-centric approach, ability to integrate all customer interaction & unifying data, B2B & B2C engagement, AI-powered intelligence, mobile studio, email studio, advertising studio, and much more.
To start using Marketing Cloud & transform the way you have been interacting with your customers, get in touch with us. CEPTES is a comprehensive Salesforce focused company since 2010 and is a leader in offering end-to-end Salesforce solutions to global enterprises. More than 150 companies from multiple industries have trusted us for their Salesforce Cloud implementation, integration, customization, migration, and consulting projects.
On the other hand, Salesforce has climbed even higher on the Fortune 500 ranks for the sixth year in a row. Salesforce is now at #190, rising from #240 last year. Since 2015, Salesforce has surged more than 200 positions. Also, Salesforce has been recognized by Fortune as World’s #1 Workplace and one of the Most Admired Companies.
*source – Salesforce.com