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One-click dialing right within Salesforce

This ability to “click” the phone number without manually entering it saves time, reduces errors, and increases agent efficiency.

No Switching Cost

No Switching Cost between Telephony Service Providers.

Personalize every sales & support interaction

SmartDialer will make your every interaction personalized that ultimately enhance your customer’s experience. It also allows you to keep track of every customer’s activity, right from their interactions to their profile.

Superior user experience

SmartDialer’s interface is highly simple-to-use & effective. New users can start using it with minimal training.

Great way to boost efficiency

Eliminates the need for data entry. SmartDialer enables sales & support team members to engage with multiple prospects in a fraction of the time. Your sales team can save time on prospecting and doing sales calls.

Ready to get started with SmartDialer?

Fill out the form below and one of our experts will contact you shortly!

Features

Number Masking
Number Masking
Call Recording
Call Recording
Dialer API / Webhook
Dialer API / Webhook
Multiple telephony provider supports
Multiple telephony provider supports
Call Action Framework
Call Action Framework
Dialer Personalisation/ Customisation
Dialer Personalisation/ Customisation
Configurable search
Configurable search
Salesforce Open CTI/ Call Center Integration
Salesforce Open CTI/ Call Center Integration
API based Call patching
API based Call patching
Auto Lead/Log Creation
Auto Lead/Log Creation
Click2Dial (One-click dial)
Click2Dial (One-click dial)
Customised Call Disposition
Customised Call Disposition
Basic Dialer features - Mute, Hold, Forward, Transfer, DTMF
Basic Dialer features - Mute, Hold, Forward, Transfer, DTMF
Supports
Supports
All Licenses Types & All SF Solutions
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    CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.

    CEPTES Software Inc

    50 Barranca Ave No 11, Santa Barbara, CA - 93109

    T: +1 (607) 304-3229
    E: contact@ceptes.com

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  • Contact us

    CEPTES Software Pvt.Ltd

    Head Office: 91springboard, 6th floor, Trifecta Adatto, 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048

    Our Presence: Bangalore, Hyderabad, Pune, and Noida (91springboard).

    T: +91 6360404821
    E: contact@ceptes.com


    CEPTES Limited

    39 Redwood Ave, Tawa, Wellington 5028

    E: contact@ceptes.com

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