Embracing the Future of Data Integration with Salesforce’s Zero Copy Partner Network

Salesforce has recently rolled out its Zero Copy Partner Network, an innovative approach designed to revolutionize how organizations handle data integration and management. This announcement is poised to make significant waves in the tech community, particularly for businesses looking to streamline their data processes, enhance security, and drive more effective insights from their data assets. […]

Witness the Future of Business Unlocked at Salesforce World Tour Essentials, Dubai

The future we’ve all been eagerly anticipating has arrived, and it’s bringing a tidal wave of digitalization and technological advancement set to redefine the business landscape. And guess what? We’re right at the forefront of it all! Join team CEPTES at World Tour Essentials, Dubai powered by Salesforce, where innovation meets opportunity. It’s not just […]

Celebrating 14 Years of Partnership: Becoming a Salesforce Summit Partner!

At CEPTES, we are thrilled to announce a significant milestone in our journey: achieving the esteemed status of Salesforce Summit Partner! This achievement is not just a badge of honor; it’s a testament to our unwavering commitment, dedication, and journey of growth over the past 14 years.   What is the Salesforce Partner Program? The […]

Time’s Running Out! Crack the Code to a 40% Operational Boost with Salesforce Managed Services

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Today the way businesses are evolving, adaptability is the key and organizations often find solace in the capability of Salesforce Managed Services. The ability to harness the full potential of Salesforce, backed by a reliable Salesforce Managed Service Provider (MSP), has become synonymous with navigating the intricacies of digital transformation seamlessly. Where there are many […]

A Survey Analysis : The Impact of Marketing Cloud on Real Estate Sales

Introduction: The real estate industry is constantly evolving, and staying competitive means adopting smarter ways to connect with clients and close deals. That’s where Salesforce Marketing Cloud comes in. It helps real estate professionals identify leads, personalize communication, and run efficient campaigns. For real estate, this translates into better client relationships, higher sales, and a […]

Salesforce Announces Einstein 1 and Copilot: Revolutionizing AI in CRM

In a groundbreaking announcement at Dreamforce 2023, Salesforce unveiled Einstein 1 and Copilot, a revolutionary AI assistant that is set to transform the way businesses leverage artificial intelligence in their customer relationship management (CRM) strategies. This game-changing development is aimed at empowering Salesforce users to enhance productivity, streamline workflows, and provide exceptional customer experiences. In […]

Can ChatGPT Replace Salesforce Managers? The Myth & the Facts

The introduction of Chat GPT has shaken the entire business world.  Every developer, admin, and manager is aware of the capabilities that it brings to the table. Chat GPT is an artificial intelligence tool that uses natural language processing to interact via simple language and generate human-like responses. It can be used to generate text […]

Salesforce Einstein AI – Artificial Intelligence for CRMs

Salesforce Einstein AI

  The world’s most savvy CRM, Salesforce Einstein, has taken technology to another level. It is artificial intelligence firmly integrated into the Salesforce platform, making Salesforce the globe’s most intelligent CRM. Salesforce Einstein is a conscious attempt by the company to make life easier for customer service reps and their administrators, and all CRM subscribers. […]

Humanizing Conversational AI Integration with Salesforce

Humanizing Conversational AI Integration with Salesforce

CEPTES has partnered with DASHA to create human-like conversational AI for high-level engagement and clear communication to customers.   Recently, Dasha AI organized a virtual meetup: the September Dasha Community meetup, for the community to share experience, learn, and meet peers.   The attendees of the meetup witnessed a special live demo by one of […]