Salesforce Essentials Introduced new Social Media Integrations to help SMBs reach customers

Salesforce has announced its new enhancements in its small business solution Salesforce Essentials which will help SMBs to communicate and engage directly with their customers. The new features include integrations with social media channels like Facebook Messenger, Instagram, and YouTube as well as new chat and phone services. Salesforce introduced Salesforce Essentials in 2017 for...

Summer’19 Release Notes: Our Top 6 Picks

Salesforce Summer’19 preview is here and we can’t be more excited about it. As expected, Summer’19 has some interesting details which will definitely help Salesforce customers increase their productivity and deliver more personalized customer journeys with the latest Customer Success Platform innovations. Here are our top 6 picks of Summer’19 release: Salesforce Essentials Salesforce Essentials,...

How Small Businesses are moving faster with Salesforce Essentials

During 2017 Dreamforce keynote, we heard the next generation of Salesforce’s Customer Success Platform will empower enterprises to make every customer interaction smarter and more personalized. A year after today, we are witnessing something similar happening as businesses have transformed the way they used to interact with their customers a year ago. All thanks to...

Why “Salesforce Essentials” is the best solution for small businesses

Salesforce Essentials  Salesforce has offered various products and solutions geared towards SMB set up in the past. All these solutions were typically best-suited for medium-sized and large enterprises. In 2017, Salesforce has introduced Salesforce Essentials. Salesforce Essentials also called as Lightning Essentials is a business solution supports up to 10 users and is best suited...