“Customer data is more important to Salesforce than anything else!” The customers trust Salesforce for their data. All the customer data is present on the Salesforce cloud, making cloud security very important for both the customers & the company. So, what is AppExchange & why AppExchange security is essential to Salesforce? AppExchange is an ecosystem...
Today improving the healthcare facilities & infrastructure was not more essential than ever for any country. However, except for a few, all other countries are still trying to focus more on enhancing the healthcare infrastructure in order to face any pandemic or health emergencies. The healthcare industry has suffered a lot as they were not...
Is your number of customers or customer strength unlike anticipated? For a start-up or an emerging business, the number of the customer is the real metric of success. The more no. of customers you have, the more success you are ought to have. To keep your customer, you need to efficiently market your product and...
We see our customers as invited guests to a party, and we are the hosts. It is our job every day to make every important aspect of the customer experience a little better.…… Jeff Bezos ( Founder & CEO at Amazon ) In a fast-paced digital world, reaching out to customers’ needs is more critical...
Have an idea that can transform businesses? Enter Product Development Outsourcers (PDOs). Product Development Outsourcers (PDOs) are Salesforce Consulting Partners and vendors who have expertise in building commercial apps and offer other services like training, funding, marketing, or selling your app. I know what you are thinking: “Why should I share my idea with anyone...
Salesforce field service lightning (FSL) which is one of the top functionalities of Salesforce Service Cloud is a highly customizable, powerful, mobile-friendly field service hub that helps field service agents increase productivity. Equipped with AI-powered scheduling, resource optimization, knowledge articles, etc. FSL helps service agents manage their work orders & schedules efficiently. This also enables...
It’s been a week of announcements for Salesforce, with the latest being the introduction of Experience Cloud, built on the Customer 360 platform. With Experience Cloud, businesses can rapidly go digital by building their websites, mobile apps, and other digital customer interaction points. Experience Cloud has been designed by bringing together Experience Builder, Salesforce CMS,...
Salesforce has introduced Digital 360, a new platform for the emerging digital workforce to drive customer engagement from anywhere in the world. This platform will be a part of Salesforce’s commitment to teams working separately across the globe, bringing together features and innovations from the Customer 360 platform. The platform will be augmented with expert...
If you don’t know what Dependency Injection is, why it is required, which problem does it help us resolve, and how Dependency Injection is used in Salesforce, then don’t worry; by the end of this article, you will be clear of all your doubts. What is Dependency Injection (DI)? Dependency Injection is a design pattern...
“Gaining a new customer is TEN times costlier than retaining an existing customer.“ Hope do you agree that, even though you are in a Blue ocean with zero competition in your business today, it is not very far to enter into the Red ocean with advanced features, better service at a competitive price from the...
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