6 Ways Salesforce Service Cloud Helps You Deliver Exceptional Customer Service
Small and Medium-Sized Enterprises are steadily coming to terms with the advent of a “digital revolution” when it comes to dealing with unprecedented situations and disruptions. The only issue for SMEs might not be to retain its customers but also deliver better customer service through an intelligent and efficient customer service process. Delivering enterprise-grade customer […]
Salesforce Releases the Next Generation of Service Cloud Einstein
Global CRM leader Salesforce has announced the next generation of their service cloud Einstein, which will combine its CRM solution with Artificial Intelligence (AI) and will offer a pack of other new features to its agents and customers. This will help companies improve their customer service through automation. Companies can now use Einstein Bots to […]
