Salesforce Einstein AI – Artificial Intelligence for CRMs
The world’s most savvy CRM, Salesforce Einstein, has taken technology to another level. It is artificial intelligence firmly integrated into the Salesforce platform, making Salesforce the globe’s most intelligent CRM. Salesforce Einstein is a conscious attempt by the company to make life easier for customer service reps and their administrators, and all CRM subscribers. […]
Humanizing Conversational AI Integration with Salesforce
CEPTES has partnered with DASHA to create human-like conversational AI for high-level engagement and clear communication to customers. Recently, Dasha AI organized a virtual meetup: the September Dasha Community meetup, for the community to share experience, learn, and meet peers. The attendees of the meetup witnessed a special live demo by one of […]
InleData Webinar– The Next Gen Delta Lake Platform to Accelerate Your Business
Data has been in the light of ever-increasing profitability for any organization or business. It can be easily said that any business having a fast and easy data analysis process will have the upper hand in making a profit for the company at a flash speed. Without the manipulation of data, it becomes next […]
Introducing InleData: The New Pioneer in Data Analytics
Introducing InleData: The New Pioneer in Data Analytics After a hectic year that 2020 brought to us, we are all waiting for a pleasant and warm 2021. CEPTES will be one of the first to open up the much-awaited news, happy news. With the beginning of 2021, CEPTES begins InleData Solutions. InleData is basically a […]
Salesforce added new Einstein AI capabilities & Quip in the Service Cloud
Salesforce has announced that they are going to introduce new artificial intelligence and productivity solutions to empower customer service agents through Service Cloud. The newly added features will help service agents to focus more on delivering the human side of service including intelligence, critical thinking and problem-solving. As delivering excellent customer service is rapidly influencing […]
Salesforce acquires Marketing Intelligence firm Datorama to accelerate it’s AI investments
World’s no.1 CRM provider, Salesforce has acquired Israeli marketing intelligence firm Datorama to accelerate its AI initiatives. Though the financial terms of the deal were not disclosed, but few reports indicate that the deal is worth more than $800 million. Salesforce has been a key player in the world of digital transformation which is transforming […]
How Salesforce is using AI across its platform
In an interview during Salesforce World Tour in London this month, the head of the Salesforce Einstein product team discussed how they are using top-notch data science techniques and enable their customers to get best experiences in Salesforce’s SaaS platform. Since Salesforce has acquired MetaMind and appointed its Founder Richard Socher as the Chief Scientist […]
Leveraging the Power of AI with CEPTES
The infographic will guide you with CEPTES leveraging the power of AI with new strategies and value chains. AI and Einstein provides customers: Individualization personalization Transparency Reliability. Quality
Salesforce unveils ‘my’ versions of its all the AI-based platform tools
Salesforce Einstein, the artificial intelligence is now embedded within the Salesforce platform, hence making Salesforce world’s smartest CRM solution. The Salesforce Einstein delivers advanced AI capabilities into sectors like: Sales, Marketing, Service and so on. It therefore, empowers companies to deliver some of the most personalized and predictive customer experience. It as well enables everyone […]
Fourth Industrial Revolution – Few Points to Pick at the Forum
It’s quite amazing to acknowledge how ‘Fourth Industrial Revolution’ is indeed shaping up the world around us and at the same time creating a huge impact. Today let us discuss how to harness the power of this revolution and its impact over everyone. Are you interested in a specific new technology, for instance AI (Artificial […]
