
Salesforce’s Next-Gen Agentforce Platform: Revolutionizing Customer Support with “Einstein Service Agent”
The rapid advancements in customer service automation have taken a leap forward with Salesforce’s

The rapid advancements in customer service automation have taken a leap forward with Salesforce’s

Ever felt like your data is all over the place and wish it could

In today’s digital era, data generation is skyrocketing. From smartphones and wearable devices to

Salesforce Data Cloud is a powerful platform that helps businesses transform raw data into

We’ve all been there. You’re trying to resolve a simple service or product issue

This year marks a significant milestone for CEPTES – our 15th anniversary! As we

The Salesforce Data Cloud Spring ’24 release brings a wealth of innovative features and

Today, marketing is not about just promoting a product, it’s about understanding your

Having access to multiple systems with a massive amount of data at your fingertips

We’re thrilled to announce a major milestone for CEPTES Software: achieving ISO 27001 certification!