Digital Transformation in Insurance: Opportunities and Challenges
The insurance industry is crucial for an economy. The pandemic changed the way insurers operate, and several processes such as sales, service, claims, and others have been transferred to digital channels. A year has passed since these changes were implemented where employees and insured persons alike have got used to the new normal. That being […]
Digital Transformation in the Financial Industry – Digitising the Sales Process & Transformation Frameworks
Before we know about Digital transformation in the Financial Industry first, we have to understand the definition of Digital transformation. Digital transformation is the cultural, organizational, and operational change of an organization, industry, or ecosystem through the smart integration of digital technologies, processes, and competencies across all levels and functions in a staged and strategic […]
Digitizing the Financial Industry: A Requisite for a Customer-centric Approach
The BFSI industry has been facing a lot of challenges in recent years. Customer expectations, rising competitions, investor expectations, and regulatory requirements are the most common obstacles, exacerbated by the rapid technological, customer, and market shifts. This has forced the financial institutions to rethink their business models and transform their time-consuming and complex operations to […]
Remote Selling: Ensuring Productivity of a Remote Sales Team during the Pandemic
The current global scenario caused offices to be shut down, forcing most people to work from home, and this, de facto, includes sales teams. Sales have always been the kind of field that relies a lot on in-person pitches and meetings. So it’s understandable if your primary concern is how to make sure your sales […]
