Salesforce Einstein AI – Artificial Intelligence for CRMs
The world’s most savvy CRM, Salesforce Einstein, has taken technology to another level. It is artificial intelligence firmly integrated into the Salesforce platform, making Salesforce the globe’s most intelligent CRM. Salesforce Einstein is a conscious attempt by the company to make life easier for customer service reps and their administrators, and all CRM subscribers. […]
Salesforce Einstein Analytics: How It is Beneficial For E-Commerce Transformation
In the past few years, automation has turned out to be one of the major aspects of business transformation. Whether it’s a business or its customers, everyone is able to derive insights and value out of automation and other analysis tools. When it comes to automation for e-commerce businesses, Salesforce’s Einstein Analytics has changed the […]
Best Practices to Boost Email Marketing with Salesforce Marketing Cloud & Einstein AI
In today’s world AI is being used through the marketing lifecycle to meet the customer’s expectations, get a competitive edge, and in the long run to improve the business margins. Marketers worldwide reported that AI alleviates their overall marketing efficiency by helping them in creating 1-to-1 marketing campaigns across every touchpoint. Generally, AI lends a […]
How to boost Sales through the Salesforce Einstein Opportunity Scoring?
Your business needs to focus on the right opportunities to make more deals. Knowing the right sales opportunities would help in prioritizing and acting on those prospects to finally clench them. This is where Salesforce comes into the picture as it offers a system called Einstein Opportunity Scoring that tells you the possibility of an […]
Salesforce has Introduced New Einstein Email Capabilities for its Marketing Cloud
Salesforce has recently introduced new email features in its Marketing Cloud in order to make email capabilities more efficient. The new Einstein Email capabilities will help new-age marketers enhance their productivity, send more personalized emails and drive more customer engagement. Salesforce’s intelligence platform Einstein Analytics is currently helping marketers get valuable insights in order to […]
Salesforce’s new Einstein innovation: Tracking & Protecting Great White Sharks in Southern California
After reading the title, you must be wondering ‘What’s this?’ What is the connection between tracking sharks and Salesforce? But you read it right. Some of Salesforce’s Einstein team members have collaborated with US Santa Barbara’s Benioff Ocean Initiative and are using AI to analyze drone footage in near real-time to track the movement of […]
Salesforce Introduced Einstein Search to Personalize CRM Search Results with AI
Today’s world is more digitally connected than ever. People use online search engines to get information. Search engines often try to provide accurate results in order to make search results more consistent. Users also expect a fast, reliable and relevant search experience, However, at times it becomes a little complex for them to get accurate […]
Salesforce added new Einstein AI capabilities & Quip in the Service Cloud
Salesforce has announced that they are going to introduce new artificial intelligence and productivity solutions to empower customer service agents through Service Cloud. The newly added features will help service agents to focus more on delivering the human side of service including intelligence, critical thinking and problem-solving. As delivering excellent customer service is rapidly influencing […]
Salesforce Releases the Next Generation of Service Cloud Einstein
Global CRM leader Salesforce has announced the next generation of their service cloud Einstein, which will combine its CRM solution with Artificial Intelligence (AI) and will offer a pack of other new features to its agents and customers. This will help companies improve their customer service through automation. Companies can now use Einstein Bots to […]
Salesforce Einstein Analytics Helps Leverage Your Data Pay Back
So, if you have been using Salesforce for some time now and as well have tons of data that you plan to leverage!! Then, you are ready to move ahead and grab the Salesforce Einstein Analytics, which is the Salesforce based cloud platform. It connects with multiple data sources, along with creating interactive views of […]
