Developer Story – Mohammad Fares
It’s all about growing and improving in life. No matter how old you get, there will always be something new to learn and opportunities to improve. The greatest competitive edge is a person’s capacity to learn and apply what they’ve understood into action quickly. Our colleague, Mohammad Fares, who joined as a Salesforce Admin at […]
Developer Story- Garima Saxena
“Upskill and Lead” Upskilling is an extended investment in enhancing knowledge, skills, and capabilities that help people thrive in their careers. Our colleague, Garima, who joined CEPTES as a Manual Tester, upskilled her Salesforce skills with CTU (CEPTES Technopreneur University) and now is an established Salesforce professional. When asked about her inspirational journey, Garima says, […]
How To Get Your Apps Published in The Salesforce AppExchange?
The Salesforce AppExchange is a tough place to get into. The process from planning your solution to making it public might be a cumbersome process for many developers and businesses alike. While the initial two phases of planning your solution & developing it are something that is done on the individual or your business level, […]
Flows in Salesforce
Flows in Salesforce help you to design intricate business solutions. Since these are tailor-made, no coding is required. The Flow Builder is a successful Salesforce tool, which gives you control like Salesforce developers. Flows are beneficial in case you are conducting mass updates for unrelated records etc. Flows are used for innumerable operations and these […]
Service Cloud Knowledge Base: Increase Customer Satisfaction
Let’s admit it, people today are impatient. Born in the age of the internet, access to goods and services has been quite easy for us. This impatience has impacted how we seek solutions for our tech-related issues as well. This is why it becomes important for companies to serve customers fast as 97% of consumers […]
