Embracing the Future of Data Integration with Salesforce’s Zero Copy Partner Network

Salesforce has recently rolled out its Zero Copy Partner Network, an innovative approach designed to revolutionize how organizations handle data integration and management. This announcement is poised to make significant waves in the tech community, particularly for businesses looking to streamline their data processes, enhance security, and drive more effective insights from their data assets. […]

Witness the Future of Business Unlocked at Salesforce World Tour Essentials, Dubai

The future we’ve all been eagerly anticipating has arrived, and it’s bringing a tidal wave of digitalization and technological advancement set to redefine the business landscape. And guess what? We’re right at the forefront of it all! Join team CEPTES at World Tour Essentials, Dubai powered by Salesforce, where innovation meets opportunity. It’s not just […]

Celebrating 14 Years of Partnership: Becoming a Salesforce Summit Partner!

At CEPTES, we are thrilled to announce a significant milestone in our journey: achieving the esteemed status of Salesforce Summit Partner! This achievement is not just a badge of honor; it’s a testament to our unwavering commitment, dedication, and journey of growth over the past 14 years.   What is the Salesforce Partner Program? The […]

Time’s Running Out! Crack the Code to a 40% Operational Boost with Salesforce Managed Services

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Today the way businesses are evolving, adaptability is the key and organizations often find solace in the capability of Salesforce Managed Services. The ability to harness the full potential of Salesforce, backed by a reliable Salesforce Managed Service Provider (MSP), has become synonymous with navigating the intricacies of digital transformation seamlessly. Where there are many […]

A Survey Analysis : The Impact of Marketing Cloud on Real Estate Sales

Objective: The objective of this survey was to assess the impact of Marketing Cloud on the performance of real estate professionals, focusing on areas such as lead generation, customer engagement, conversion rates, and overall sales.   Survey Methodology: Target Audience: Real estate professionals actively using Marketing Cloud. Sampling Method: Stratified random sampling based on company […]

Salesforce Announces Einstein 1 and Copilot: Revolutionizing AI in CRM

In a groundbreaking announcement at Dreamforce 2023, Salesforce unveiled Einstein 1 and Copilot, a revolutionary AI assistant that is set to transform the way businesses leverage artificial intelligence in their customer relationship management (CRM) strategies. This game-changing development is aimed at empowering Salesforce users to enhance productivity, streamline workflows, and provide exceptional customer experiences. In […]

Salesforce upgrades Sales Cloud with new AI-based productivity tools

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Salesforce has unveiled new productivity features in its Sales Cloud which will help sales reps perform their administrative tasks in an organized way and save a lot of time. As per a Salesforce report, sales reps spend around 36 hours a month searching for information which can help them in closing deals rather than investing […]

Salesforce Releases the Next Generation of Service Cloud Einstein

Global CRM leader Salesforce has announced the next generation of their service cloud Einstein, which will combine its CRM solution with Artificial Intelligence (AI) and will offer a pack of other new features to its agents and customers. This will help companies improve their customer service through automation. Companies can now use Einstein Bots to […]

Salesforce Launched Integration Cloud at TrailheaDX 2018 to Help Trailblazers Create Connected Customer Experience

Salesforce, the global CRM leader invited Trailblazers from over 43 countries and 265 global viewing gatherings to their 3rd annual developer conference “TrailheaDX”. In the sold-out event, Salesforce showcased their latest innovations Lightning, Einstein, Trailhead and the newest Salesforce Integration Cloud and highlighted how they can empower enterprises in order to create connected customer experiences. […]