Salesforce Essentials Introduced new Social Media Integrations to help SMBs reach customers

Salesforce has announced its new enhancements in its small business solution Salesforce Essentials which will help SMBs to communicate and engage directly with their customers. The new features include integrations with social media channels like Facebook Messenger, Instagram, and YouTube as well as new chat and phone services. Salesforce introduced Salesforce Essentials in 2017 for...

How to use Salesforce with a small team?

Being the #1 CRM in the market, Salesforce stands out among other similar solutions because of its high level of customizability, scalability, ease of integration, availability of a huge number of apps and most importantly because of its regular innovations. Today, Salesforce is not just an enterprise-level CRM. Organizations of various sizes and traits are...