How to Boost Customer Retention using Salesforce Omni Channel
Customer service is as important, if not more, as the product you’re selling. Salesforce research states that 73% of customers would switch brands if they experience inconsistent after sales service. Yes, that’s difficult to fathom, but it is indeed the reality! So how can your company leverage this untapped potential? The answer is by using […]
How to boost Sales through the Salesforce Einstein Opportunity Scoring?
Your business needs to focus on the right opportunities to make more deals. Knowing the right sales opportunities would help in prioritizing and acting on those prospects to finally clench them. This is where Salesforce comes into the picture as it offers a system called Einstein Opportunity Scoring that tells you the possibility of an […]
Boosting Productivity through Chatter: Everything you need to know
Collaboration with the team is essential in a workplace. It helps in brainstorming and reduces the friction between team members. This need for collaboration is highly pervasive in the present times where employees have to work from home. Fortunately, this task is easy for the 150,000 customers of Salesforce as they get access to Salesforce […]
Everything about Salesforce Territory Management: How to Boost Sales & Enhance Revenue
Investment in the right tools we use for our job can save us from countless hours of stress and enable us to focus on the right things. When it comes to sales, Salesforce Territory Management plays the role of a reliable tool. From account and territory management to lead and opportunity management, all the solutions […]
How a Non-Salesforce Developer Can Become an SFDC Developer in a Week
With AI & IoT taking a centre stage in the world, Salesforce is going to be an indispensable tool in the IT industry. Its partners are already investing in India intending to leverage the potential of the talented young population. Even a beginner level developer is offered a salary of Rs.5,00,000 which doubles in just […]
Salesforce and Power BI: Analyze Your Data in Minutes
Salesforce and the integration of Power BI are one of the most demanding tools for any sales organization or the business intelligence team. Enterprises often use the Power BI to visualize their entire Salesforce data and tap into additional data sources. In just a few clicks, you can build a connection between Salesforce data and […]
How to Begin Your Career as a Salesforce Consultant?
“By 2024, Salesforce and its ecosystem are expected to empower the creation of 4.2 million jobs worldwide.” Yes, this is a big number, you can say, this number is equivalent to the combined GDP of Thailand and Belgium, or the population of New Zealand. The global impact of Salesforce is much bigger than technology and […]
Women Recruitment Drive: Become a CEPTES Trailblazer!!
CEPTES is organizing an exclusive recruitment drive just for female candidates. With our initiative, we aim to empower women with opportunities in the world’s fastest booming technology. Our initiative is in response to various issues women face in the work economy. “In 2021, women’s share in the workforce is only around 36%.” Also due […]
MuleSoft : Achieve Faster ROI
As per research, an organization uses 900 applications on average. While having a large number of apps surely offers high functionality, the benefits are offset by a lack of integration between such them. And this harsh truth is demonstrated by the fact that only 29% percent of the apps can integrate/connect with each other. There’s […]
CEPTES Career Reboot: Welcoming Returning Moms
“At CEPTES, we recognize that life transcends work. Sometimes even the most committed professionals might temporarily pause their career to look after aging parents, start a family, complete graduate study, or some other unique reason. Whatever the reasons may be when you’re ready to return […]
