How to Deliver Streamlined Services with Salesforce’s Healthcare Solutions
Salesforce offers transformative solutions to the healthcare & life science industry to deliver seamless, transparent, and intuitive healthcare services to take patient relationships and healthcare innovation to new heights. With Salesforce Cloud services, healthcare service providers can forge stronger relationships between patients, payers, and service providers. You can face the ever-growing challenges of the healthcare […]
How the new Service Cloud Voice & Amazon Connect Integration will help Enterprises Improve Customer Service
Last week, Salesforce announced the much anticipated general availability of Service Cloud Voice which they first declared at Dreamforce’19. Service Cloud Voice brings together phone, digital channels, and CRM data into the Service Cloud unified console in real-time. This also provides transcription capabilities to mitigate the time & effort required for data entry and leveraged […]
Digitizing the Financial Industry: A Requisite for a Customer-centric Approach
The BFSI industry has been facing a lot of challenges in recent years. Customer expectations, rising competitions, investor expectations, and regulatory requirements are the most common obstacles, exacerbated by the rapid technological, customer, and market shifts. This has forced the financial institutions to rethink their business models and transform their time-consuming and complex operations to […]
Salesforce Summer 20 – Here are the Top New Features
Salesforce Summer 20 features are now live and available for the general customers. The new release includes over 300 innovations across the Customer 360 platform to help enterprises cope up with the current market shift. Here are some of the top highlights from the latest release: Work.com Salesforce announced its new product Work.com in the […]
Boost your productivity and sales post-COVID: The ultimate guide for any small business
While most businesses are struggling to re-establish themselves post-pandemic, only a handful of them have the digital capacity to achieve it in time. Today, an uptick in the sales graph is the question of survival for many businesses, but a speedy recovery is only possible through the digitalization of business processes. Being dependent on conventional […]
Remote Selling: Ensuring Productivity of a Remote Sales Team during the Pandemic
The current global scenario caused offices to be shut down, forcing most people to work from home, and this, de facto, includes sales teams. Sales have always been the kind of field that relies a lot on in-person pitches and meetings. So it’s understandable if your primary concern is how to make sure your sales […]
How Indian MSMEs can reinvent themselves digitally post COVID-19?
The Indian MSME sector contributes about 29% of the country’s total GDP. On similar lines, saying that MSMEs are a crucial part of the Indian economy won’t be an exaggeration. Companies that make an annual investment less than Rs. 50 Cr. and the annual turnover not exceeding Rs. 250 Cr. are classified as Micro, Small […]
Leverage Salesforce Sales Cloud and Pardot to Drive Higher Customer Engagement
These days, everything is digitalized. People are spending more time on smartphones than they are in their real lives. As a result, marketers, and businesses are rethinking their strategies to get to digital channels. And, they are indeed successful. However, the question is, how much success is ‘OKAY’ success? Being on social media and using […]
How Salesforce Can Help Your Real Estate Business
COVID-19 is impacting the global economic structure. Liquidity has been decreasing, and the waves of liquidity crunch are splashing over the real estate industry. Once booming, the real estate industry has become quite competitive and fierce. Demand for residential and commercial properties have slumped, and so have the sales of small and medium real estate […]
Top Five Features of the new Salesforce Anywhere App
COVID-19 pandemic has changed the way we have been working for the past many years and this has certainly transformed the way we are going to work in the coming days as well. Working from the office is now past and working from anywhere is the new normal. Looking at this new normal, Salesforce the […]
