Dreamforce ’17 – Let’s go down the memory lane

The countdown for the biggest software conference of the world has begun. Dreamforce 2018 is around the corner and we are extremely excited about it. The four days of learning, innovation, and fun will fuel new energy inside all the trailblazers around the world. Dreamforce 2018 is expected to bring around 150000 thought leaders, marketing […]

How businesses can meet expectations of the connected customers?

As per Salesforce’s latest State of the Connected Customer report, In today’s highly-connected and data-driven business world, customers expect more personalized, quick and seamless customer experiences. Enterprises are doing their best by embracing latest technical tools and acumen business minds to offer the best customer experiences. Technology & digitalization has empowered customers to reach a […]

Connections ’18 Keynote Highlights: Extended Connected Customer Experiences

The inaugural Salesforce Connections event which was held in Chicago last week, which gathered thousands of leaders in marketing, commerce, and service. The context of the event was to discuss innovative ways in order to integrate all the customer sending data signals across devices. As today’s customers are looking beyond products to reward businesses, it […]

CEPTES at Sparta Connection 2018

Finally, the wait is over. It’s time for Sparta Connection 2018. Sparta System’s annual user conference is the biggest way to connect with their community of nearly 1 million users. Sparta brings together their customers, partners, and industry experts to share insights and help them take quality management to the next level. CEPTES has been […]

QUOINE Builds its Blockchain based Business on Salesforce

One of the fastest growing global Fintech company & innovators in the world of blockchain technology, ‘QUOINE’ has made an additional investment with Salesforce for its future global business expansion. QUOINE was founded in 2014 by Mike Kayamori and Mario Gomez-Lozada on the Salesforce platform with an aim to be world’s largest blockchain-based financial company. […]

Salesforce’s Q1 Revenue Beats Expectations

Salesforce delivered better than expected revenue numbers in its first quarter of 2019 fiscal year. As a result, Salesforce’s stock rose 4% on Tuesday. Salesforce has gained 74 cents per share (excluding certain items), while it’s revenue has touched $3.01 billion more than the prediction which was $2.95 billion as per Thomson Reuters. According to […]

How Salesforce is using AI across its platform

In an interview during Salesforce World Tour in London this month, the head of the Salesforce Einstein product team discussed how they are using top-notch data science techniques and enable their customers to get best experiences in Salesforce’s SaaS platform. Since Salesforce has acquired MetaMind and appointed its Founder Richard Socher as the Chief Scientist […]

Brace yourself for Salesforce Summer ’18 Release

Salesforce Summer ’18 Release is quickly approaching and within a month you can access the exciting latest features and functionalities. As stated by Salesforce, Summer ’18 Release features focused on delivering “more personalized and integrated customer journeys while enabling your team to work smarter with new levels of data insights across the Salesforce Org.” If […]

Salesforce Named #1 CRM Provider for Fifth Consecutive Year

Salesforce has announced that they have been named the #1 CRM provider for the fifth consecutive year by International Data Corporation (IDC) in their latest Worldwide Semiannual Software Tracker. Salesforce is also #1 in customer service applications, sales applications, and marketing applications. Salesforce has increased their market share in 2017 by more percentage points than […]