Why “Salesforce Essentials” is the best solution for small businesses
Salesforce Essentials Salesforce has offered various products and solutions geared towards SMB set up in the past. All these solutions were typically best-suited for medium-sized and large enterprises. In 2017, Salesforce has introduced Salesforce Essentials. Salesforce Essentials also called as Lightning Essentials is a business solution supports up to 10 users and is best suited […]
Salesforce Einstein Analytics Spring ‘18 Release : All the Highlights
Since years, Salesforce users were using operational reports and dashboards to access their business data, analyze business performance and deliver results. It was a tough task for them to manually manage data, as over the year the amount of data has grown exponentially. As analytics became more vital for businesses than ever before, Salesforce has […]
How Should I Turn on Lightning Experience?
We live in a customer-dominated economy, where CRM has become pivotal towards the growth and maintenance of any business. Against this backdrop, every organization tends to run and operate at a faster rate, than the original pace. The main reason behind is to both retain the existing customers as well as attract the new ones. […]
Top 6 Predictions for Salesforce 2018
Salesforce has been ranked as the 7th most in-demand software skill. With almost every industry utilizing the same platform, it is not easy predicting the future. Therefore, what 2018 has in its bag for Salesforce, is a must view. This will also help the SFDC professionals in the market to have a better analysis of […]
The future of Salesforce in 2018 – The predictive analysis
As 2017 is drawing the final line, we are already looking forward to what the future has in store for Salesforce. Innovation in both technology and people is something that is predicted in this scenario. One of the major aspect to look forward, is what to acquire from Salesforce in 2018? Today, we have the […]
Leveraging the Power of AI with CEPTES
The infographic will guide you with CEPTES leveraging the power of AI with new strategies and value chains. AI and Einstein provides customers: Individualization personalization Transparency Reliability. Quality
Salesforce unveils ‘my’ versions of its all the AI-based platform tools
Salesforce Einstein, the artificial intelligence is now embedded within the Salesforce platform, hence making Salesforce world’s smartest CRM solution. The Salesforce Einstein delivers advanced AI capabilities into sectors like: Sales, Marketing, Service and so on. It therefore, empowers companies to deliver some of the most personalized and predictive customer experience. It as well enables everyone […]
Concord Box Implementation with CEPTES
As companies move towards the clouds, a complete new generation of software are being implemented. Hence, implementation is becoming more organized and effective in its cycles. Real-time data and analytics are being used for correct implementation. Hence, Box Implementation can more efficiently leverage precise solutions and effective integration. The Box Implementation is no easy plug-and-play […]
Computer Telephony Integration (CTI) with Salesforce® – By CEPTES
The outmoded process of outbound sales has always been revolving around sales executives’ integration with potential customers via phone. It does not matter how many emails are exchanged or attractive proposals and presentations are sent, ultimately it is always the one-on-one phone conversations which does the trick and clinches the deal. Time tested, fool-proof and […]
Upgradation of AppExchange – personalization and lightning tools added
#1 CRM platform, Salesforce® has announced the launch of an expanded version of the AppExchange. This version is being launched with an addition of new tools and as well with partnerships that customers can find on the enterprise marketplace. It is also said that they are adding some authentic search criteria along with personalized recommendations to […]
