Salesforce Einstein AI – Artificial Intelligence for CRMs

  The world’s most savvy CRM, Salesforce Einstein, has taken technology to another level. It is artificial intelligence firmly integrated into the Salesforce platform, making Salesforce the globe’s most intelligent CRM. Salesforce Einstein is a conscious attempt by the company to make life easier for customer service reps and their administrators, and all CRM subscribers....

Summer’19 Release Notes: Our Top 6 Picks

Salesforce Summer’19 preview is here and we can’t be more excited about it. As expected, Summer’19 has some interesting details which will definitely help Salesforce customers increase their productivity and deliver more personalized customer journeys with the latest Customer Success Platform innovations. Here are our top 6 picks of Summer’19 release: Salesforce Essentials Salesforce Essentials,...

How Salesforce is using AI across its platform

In an interview during Salesforce World Tour in London this month, the head of the Salesforce Einstein product team discussed how they are using top-notch data science techniques and enable their customers to get best experiences in Salesforce’s SaaS platform. Since Salesforce has acquired MetaMind and appointed its Founder Richard Socher as the Chief Scientist...

Now enhance your customer relationships with Salesforce Einstein AI and Analytics

Salesforce’s Einstein AI platform: What you need to know?  Many organization has found an answer to this question. In fact, it is true that most of the organizations these days knows the beneficial aspects of  Einstein AI platform, but very few people know about the recently introduced Field Service Lightning by Einstein AI and Analytics....