Salesforce has announced that they have been named the #1 CRM provider for the fifth consecutive year by International Data Corporation (IDC) in their latest Worldwide Semiannual Software Tracker. Salesforce is also #1 in customer service applications, sales applications, and marketing applications. Salesforce has increased their market share in 2017 by more percentage points than...
We live in a customer-dominated economy, where CRM has become pivotal towards the growth and maintenance of any business. Against this backdrop, every organization tends to run and operate at a faster rate, than the original pace. The main reason behind is to both retain the existing customers as well as attract the new ones....
#1 CRM platform, Salesforce® has announced the launch of an expanded version of the AppExchange. This version is being launched with an addition of new tools and as well with partnerships that customers can find on the enterprise marketplace. It is also said that they are adding some authentic search criteria along with personalized recommendations to...
Santa Barbara, CA, August 18, 2017 – CEPTES, a Salesforce certified partner with pure focus on AppExchange solution development, building enterprise end-end solutions, third-party integration with various ERP solutions with Salesforce is truly a Salesforce development entity catering currently to various US and European customers. With its increase in footprints in USA, CEPTES plans to...
Salesforce is one of the most used customer relationship management (CRM) tool around the world. However, the market for a tool with only CRM option is limited. A business faces various problems and therefore needs solution as per the problem. The extra one always does the job of accurately predicting future problems. So, to grow...
Salesforce, a cloud-based customer relationship management or to be more precise a CRM software solution for the following genre: Sales Service Marketing Analytics Building customized application SAP, on the other hand stands for Systems, Applications, and Products in Data Processing that assist enterprise software to manage both their business operations and customer relations. There has...
The truth of business enterprise is that investing in Salesforce CRM can be categorized as one of the best decisions. Salesforce is there to create a deeper relationship with customers, which helps in the growth of business firms. The payoff, however, depends completely on the creation and execution of the Salesforce implementation as well as...
In every business, the experience gathered from previous occurrences is important to consider. These are some information, which is handed down from one person to another and the process never changes. However, the question that every business needs to ask is, whether it is done in the best possible manner or whether there is room...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
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