3 Optimization tactics for your Salesforce Implementation

Salesforce is a powerful CRM platform, which when implemented correctly can yield high ROI. It offers applications focused on sales, customer service, marketing automation, analytics, and application development- making it suitable for all kinds of businesses. With Salesforce’s extensive capabilities, it can be all too simple for enterprises to either underuse the technology or abandon...

3 biggest reasons why Slack and Salesforce integration is the trend of IT industry

As an organization or business expands, managing communication, process management, and networking become more challenging. When your employees work remotely, effective communication is even more crucial.  Daily reports from your team are required, and speedy communication with your peers may be necessary while working on projects for clients. Keeping up with clients and employees becomes...

How to Measure your Salesforce Org Performance

Salesforce has expanded 221.3 times since 2004, and as per 2021 figures, it currently provides services to over 150,000 enterprises worldwide. Its total global sales were $21.25 billion. We might thus estimate that businesses spend millions of dollars annually on Salesforce services. Sales and service enablement, process, top talent acquisition, and material and technology optimization...

The Ultimate Salesforce Implementation Checklist

The world’s #1 CRM, Salesforce, assists emerging businesses in organizing key operations and improving customer relationship management. Salesforce has the potential to give rise to unlimited opportunities when leveraged effectively.  As Salesforce is a comprehensive and complex platform- it becomes challenging to customize and implement as the size of the company grows. For the best...

How Multi-factor Authentication works in Salesforce?

As the global landscape around digital threats and attacks evolves, businesses need to evolve accordingly. Businesses these days have to remain dynamic and bring in the changes on a constant basis when it comes to their security systems. Keeping that in mind, Salesforce recently announced that from 1st February 2022 onwards, multi-factor authentication will be...

Platform Events In Salesforce

Salesforce Platform Events are data-contained messages that are secure and scalable. Businesses now use them to integrate Salesforce business processes with external apps by exchanging real-time event data.  Platform Events is based on event-driven software architecture that allows an application to identify “Events” or critical business moments in real-time and act on them.  But what...

CEPTES Announces the launch of RealE 360 on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

RealE 360 is a Salesforce native Real Estate CRM platform designed to support realtors in automating the pre-sales, sales, and post-sales workflows & processes. Bengaluru, 15th September 2022– CEPTES today announced the launch of its 100% native Real Estate CRM platform known as RealE 360 at Dreamforce 2022. To help brokers, agents, property managers, and...