We all know WhatsApp is a popular messaging application used by more than 1.5 billion people in over 180 countries. Interacting with the customers on a broader user base like WhatsApp will skyrocket the business growth. Want to integrate WhatsApp into your Salesforce? Welcome aboard! Here is a glimpse of a bird’s eye view of...
Usually, cloud services are vulnerable to malware and attacks. A recent increase in credibility over cloud applications is due to the leading cloud service providers like Salesforce. Salesforce has several in-house services to secure customer’s data and provide robust features to the enterprises. “Salesforce Trust” provides updates on various attacks that can affect Salesforce customers....
After a brief hiatus from acquiring valuable businesses, Salesforce is back with the acquisition of Vancouver based headless-commerce enterprise Mobify. In a recent development, Salesforce has signed a definitive agreement to acquire Mobify. Mobify is a B2C digital storefront platform designed for organizations to provide their customers with a headless environment. Mobify will extend the...
Analytics is a critical piece of making great decisions on any and all trends a company witnesses with their customers via CRM data, regardless of whether it’s sales, support, or service. Just by unlocking data, an enterprise can find insightful ways to mold its approach in a direction that is best for its growth. Salesforce’s...
Salesforce is known worldwide as one of the best CRM platforms. However, with your ever-evolving business models as well as Salesforce’s tools, it becomes quite difficult to stay on top of the latest features and functionalities. With a proactive approach rather than the same-old reactive approach, Salesforce Managed Services aim to nip any potential problems...
As a powerful CRM tool, Salesforce can be configured and customized according to the business needs. We can customize each & every type of record, standard tabs, including the addition of the custom fields and setting of the page layouts. We can also customize search, tagging, and user interface options for our org. In addition...
In today’s world, the manufacturing sector is evolving rapidly. From the first industrial revolution that occurred two centuries ago, to the Fourth Industrial Revolution, or Industry 4.0 of today, the development has been exponential. Industries and their operations are having to adapt to the quickly changing global, political, and economic decisions. At the same time,...
Do you know around three-fourth of the customer wants their expectation & needs to be understood & fulfilled? Whereas there is another fact that only 47% of the customer agrees their expectations fulfill, and 53% are not? So, as an SME with limited budget & resources, do you worry about how to meet with ever-changing...
As a sales professional obtaining sales numbers is the flag at the top of the mountain you’re climbing. It is what’s on the horizon as you march forward, and it is what as a sales leader you’ll arrive as you lead from the front. As great transformations require great leadership, sales leaders can set the...
With shorter product life cycles, companies operating in the High-tech sector are expected to deliver a better degree of customer support to sustain competitive advantage. Mediocre processes and poorly integrated systems spell doom for companies, especially in today’s era of rapidly changing customer demands & technologies. The most common challenges that the high-tech companies of...
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