In a recent announcement, Salesforce, the world’s #1 CRM provider has entered into a definitive agreement with Slack Technologies, Inc., the most innovative communications platform. This is the biggest Salesforce acquisition to date with an enterprise value of approximately $27.7 billion. Slack shareholders will receive $26.79 in cash & 0.0776 shares of Salesforce common stock...
“There was a Time When it was Impossible to Store Data Without Analyzing. But now, with the advent of Cloud Computing, You Can Load Data Without Analyzing It First. That’s How Data Lake Works and Built on the Philosophy- Load First, Think Later,” unlike Data Warehouse- Think First, Load Later.” More than 90% of all...
“The Biggest Challenge a Business Faces Today is to Streamline their Sales and Marketing Process. They Fail to Strengthen Relationships with their Customer at Every Stage due to their Sales & Marketing Gaps. That’s where Salesforce comes as a Savior, Allowing Customers to put in the Center of Everything. One Platform for One Connected Experience...
Salesforce is here again with the biggest B2B Cloud Event of the Year. What makes this year special? This time Salesforce Dreamforce is coming to you live and virtual. Forget those Dreamforce pricey tickets, flight fares, and hotel accommodation. Dreamforce to You 2020 is completely free and wants everyone to leverage this upcoming event. What’s...
“There’s nothing more Tarnishing to a Brand Reputation if it fails to Deliver a Good Customer Service in the Omni-Digital Era. Customers have a very high-level expectation these days, which is why Uberization of Customer Service is an Urgent Necessity.” The field service market has exploded, and now it’s over a 2 Billion USD market....
“In the Omni Digital Era, Revenue Management for Companies could really be a Complex one. All thanks to New Salesforce Revenue Cloud that makes B2B Buying Fast, Simple, and Flexible for Customers without having to sacrifice Compliance & Security.” When COVID-19 hit the world, many business revenue cycles faced complexities. Customers felt the friction due...
Automation is everywhere. And never will be more in demand than in a work-from-anywhere world. Let’s begin. Will we? In a world where delivering impeccable customer service has become a necessity, optimizing the field service operations has become vital. Field service management involves collective processes, policies, and procedures that field service organizations use to manage...
Asset driven organizations spend tremendous amounts of time thinking of new ways to reduce costs, prevent downtime, and ultimately increase their overall performance and revenue. One way to become successful in implementing a sophisticated Field Service Management System (FSM). Use of Field Service Management software can meet all your demands to manage successfully, watch, and...
Suppose you have a great product on the market. The product is a super hit & has fantastic customer feedback. There are impressive customer reviews everywhere. Now you want to add more value to loyal customers by sharing exciting new features; these features are not available to regular customers. Wouldn’t it be great to pilot...
In the Digital era, as most things are either digital or moving towards digital, service is as quick as sending an email. So, the digital signature in any of the documents. Moreover, it also saves a natural resource called a tree, let’s understand how? So, what a Digital signature is? Since everything has shifted to...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
