Salesforce has revolutionized the CRM business by leaps and bounds since its launch. It provides a whole complementary suite of enterprise applications focused on customer service, marketing automation, and the like. Due to the diversity of operations, the pay is indeed lucrative but what attracts most people towards the Salesforce ecosystem is a ‘NO-code’ career...
In today’s world AI is being used through the marketing lifecycle to meet the customer’s expectations, get a competitive edge, and in the long run to improve the business margins. Marketers worldwide reported that AI alleviates their overall marketing efficiency by helping them in creating 1-to-1 marketing campaigns across every touchpoint. Generally, AI lends a...
“Achieving Customer Satisfaction and Customer Transparency is and will be our primary goal.” It’s our 11th Anniversary, and CEPTES, being a pioneering leader in cloud technology and Salesforce services for customers across the globe – is having a whale of a time celebrating its 11 years of innovation. Company Founders & Directors says: “Customer Satisfaction...
Customer service is as important, if not more, as the product you’re selling. Salesforce research states that 73% of customers would switch brands if they experience inconsistent after sales service. Yes, that’s difficult to fathom, but it is indeed the reality! So how can your company leverage this untapped potential? The answer is by using...
Your business needs to focus on the right opportunities to make more deals. Knowing the right sales opportunities would help in prioritizing and acting on those prospects to finally clench them. This is where Salesforce comes into the picture as it offers a system called Einstein Opportunity Scoring that tells you the possibility of an...
Collaboration with the team is essential in a workplace. It helps in brainstorming and reduces the friction between team members. This need for collaboration is highly pervasive in the present times where employees have to work from home. Fortunately, this task is easy for the 150,000 customers of Salesforce as they get access to Salesforce...
Investment in the right tools we use for our job can save us from countless hours of stress and enable us to focus on the right things. When it comes to sales, Salesforce Territory Management plays the role of a reliable tool. From account and territory management to lead and opportunity management, all the solutions...
With AI & IoT taking a centre stage in the world, Salesforce is going to be an indispensable tool in the IT industry. Its partners are already investing in India intending to leverage the potential of the talented young population. Even a beginner level developer is offered a salary of Rs.5,00,000 which doubles in just...
Salesforce and the integration of Power BI are one of the most demanding tools for any sales organization or the business intelligence team. Enterprises often use the Power BI to visualize their entire Salesforce data and tap into additional data sources. In just a few clicks, you can build a connection between Salesforce data and...
“By 2024, Salesforce and its ecosystem are expected to empower the creation of 4.2 million jobs worldwide.” Yes, this is a big number, you can say, this number is equivalent to the combined GDP of Thailand and Belgium, or the population of New Zealand. The global impact of Salesforce is much bigger than technology and...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
